I am somewhat a loyal shopper. If I get good customer service, it’s rare I switch stores – especially grocery stores. However, a new market opened up close to my house, and I thought I would stop by and get a store club card so I could get the special discounts that those not in the club do not receive. What can I say? I love to be part of the “in” crowd. I think it’s some kind of post-traumatic stress left over from high school.
Anyway, I took a brand new cart into the brand new store, and looked forward to exploring what lay in the aisles ahead. The cart was so shiny and clean looking that I didn’t even need to use an antiseptic wipe before I gripped its handle. I had a good feeling about this store.
As I made my way through the produce section, the cart seemed to float effortlessly across the floor until I placed a watermelon in the basket. It was as if the watermelon punctured its lung because the cart emitted what sounded like a painful gasp, and then the noises began.
“Really?” I thought. “The store is three hours old, and it already has a defective cart, and I am the shopper who gets it?”
I thought maybe the cart just needed to be used a bit to get out its kinks, so I pushed the cart, but the squealing noise only grew louder. The customers in the brand new store gave me disapproving looks blaming me for interrupting the quiet silence that the new store so far afforded. If the noise was not enough, one of the front wheels rebelled against the other three wheels and refused to work in unison with them which made it impossible for me to maneuver the cart left. I truly tried, but between the cart’s eardrum-killing squealing and my struggle to keep it straight, steering became an impossible feat. I gave it one quick jerk to straighten it out, and it did straighten out. Unfortunately, it straightened out right into a newly assembled display of nectarines. May I just say that nectarines do not react well to being jarred? One little push and they were all ready to jump off their pile.
I would like nothing better than to state that I stayed in the store and picked up the nectarines that crashed to the floor, but I didn’t. I did have enough decency to go over to the produce kid who was stacking bananas and tell him his nectarines were loose. However, I did not relay the fact that it was I who had set the fruit free.
I left the store without any food, but I still have my club card. Will I go back again? Maybe in a month or so. Does anyone know how often stores change their security feed? I don’t want to go back until I am no longer considered a “person of interest” in the nectarine caper. On a positive note, if I show the video to my regular supermarket, maybe they will give me a discount for screwing up the new store. Yes, that might work.