High Noon: A Cautionary Tale of Customer Service

“It’s 12:00 noon for crying out loud. What do you mean I’ve got to wait thirty minutes for my fries? How can you possibly be out of fries…at this time of the day,” I ask […]

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Unicorn Bites 12/17/13

It’s been 19 days and my boss still hasn’t noticed I changed his email status to “away” and his auto-reply message to “Can’t talk. Pooping.” — James Breakwell, Exploding Unicorn (@XplodingUnicorn) December 17, 2013 *moves […]

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