Some things are meant to bee…
Tag: customer service
Things to Do in Your Office Chair
And here they are: 1) Do your taxes. 2) Check your investments. 3) Give to online charities. 4) Check messages from your doctors. 5) Write up a recipe for a new entree. 6) Go to […]
Your Call is Very Important to Us
Well no, not really. The whole customer-service process is designed to drive us crazy enough to hang up. I say when you lose your cool, lose it completely like in the picture below. Not only […]
Stuck in an Endless Tech Support Loop
[The following is a true story, with no exaggeration, of the time I spent over five hours trying to get help from a tech support representative. – TEJ] I had completed what I hoped was […]
What I Think, #1, Customer Service
Dear Customer Service, If you repeat, “Please Hold. Your call is very important to us,” every minute for an hour, I will not believe you. Sincerely, Paul R. De Lancey, thinker Check out my latest […]
Hunger Games, Restaurant Edition
Eating out used to be special. It used to be fun. Now it’s noisy, crowded, pricy, and pretentious. It’s more hunger games, the restaurant edition, than fun and games. Where to begin my […]
Thanks For Trying To Ruin My Day!
If you work with the public, you’re stressed. Unreasonable customers. Demanding bosses. Reduced staffing. I love my job, but the workload is tough and getting tougher. What can we do to keep our spirits up? […]